Delivery and Returns

UK Delivery

Standard Delivery

Standard delivery is Royal Mail Tracked 48 usually delivered within 2-5 working days of your order being placed.

Mainland UK Standard Delivery is £3.99 if your order is less than £75 or FREE if your order is over £75. 

We cannot deliver to PO Boxes.

For Northern Ireland and Scottish Highland and Islands around Britain we offer Royal Mail for orders up to 2kg for £3.99, over 2kg cost is £15 and shipped on 2 day service by courier. For orders over £150 we will ship free by courier.

Next Day Delivery

Next Day delivery is available to a UK mainland address if order is placed by 14:30. 

UPS Next Day service is £5.99 or FREE when you spend over £75

Unfortunalty Next Day service is not available to Scottish Highland and Northern Ireland postcodes. It will be a 2 day service and cost £15.

Next Day Pre 10.30 Timed Delivery

A pre 10.30 service is offered by UPS. 

Cost for this is £15.00.

Unfortunalty Next Day Timed service is not available to Scottish Highland and Northern Ireland postcodes.

* Next Day services are not a guaranteed service

* Order cut off is 14:30 Monday to Friday on working days.

* Prices include VAT

European Union Delivery

Standard Delivery

Standard delivery is usally within 2-15 working days from time of order. 

Standard Delivery for orders under £240 is calculated at checkout. Its FREE for orders over £240.

For Ireland orders if under 1kg and £30 we offer a Royal Mail service for £8.40.

UPS Express and Express Saver Delivery

Where available you may choose Express and Express Saver delivery. This a premium Express delivery service from UPS.

Orders placed before 14:30 on working days will be shipped same day.

  • If your order is larger than one box we will contact you with the extra shipping charges.
  • UPS Standard is a 2-10 day trackable service from UPS.
  • UPS Express Saver is a 1-3 day trackable service from UPS 

Rest of the World

All orders will ship via UPS. Prices and delivery options will show at checkout.

If you have any questions don't hesitate to call or email us.

 All Import Duty and Customs charges are the responsibilty of the buyer
 

Returns Policy

30 Day Returns! 

You can return any unwanted item within 30 days and we happily exchange or refund your item. Click here to Create a Return.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund or exchange on receipt.

If you wish to return the item please ensure you use a recorded delivery service. We can issue you a UPS Access Point Returns label, cost is £5. If you wish to use this service we will deduct £5 from your refund.

For incorrectly delivered items or damaged upon receipt we will arrange to collect and exchange. 

For warranty claims in the UK we will collect and repair or replace your item
For products sold outside the UK the warranty is a back-to-base warranty.

Returns Address

Coffee Hit Ltd - Returns
Unit 7 Belvedere Business Park,
Crabtree Manorway South
Belvedere DA17 6AH