Delivery and Returns

UK Delivery

We offer free Standard Delivery on all orders over £25 including Highlands, Northen Ireland and Channel Islands

Royal Mail 48 Tracked is 2-4 day delivery service. Free for orders over £25. The warehouse may choose to upgrade to courier. Under £25 cost is £2.99

Next Day Delivery is a Next Day Service provided by Interlink Express or UPS. If your order is placed by 14:00 Mon-Fri we will ship that day for Next Working Day Delivery. Cost is £5.99, over £75 is free.

Weekend Delivery is available to all orders placed before 14:00 Friday.  Cost for weekend delivery is £15 to UK Mainland, excluding Scottish Highlands.

For coffee machines, grinders and other heavy orders we will contact you to confirm shipping costs.

 

European Delivery

The delivery charge will be calculated at the checkout.

Orders for France, Germany, Belguim, Ireland, Netherlands, Luxembourg, Austria, Czech Republic, Denmark, Finland, Greece, Italy, Poland, Portugual, Spain, Sweden, Estonia, Hungary, Latvia, Bulgaria, Lithuania, Romania, Slovak Republic & Slovenia are sent Free of Delivery Charge when you spend £50 or more.

For European Trade customers Free Shipping when you spend £100 + VAT*.

*If your order is larger than one box we will contact you with the extra shipping charges. Multiple boxes of cups will attract a delivery charge. Also if you are outside a main delivery hub we may have to quote extra shipping charges. Excludes Norway and Switzerland.

If you are EU VAT registered, set up your account then contact us with your VAT number and we will set up your account ex-VAT.

Standard International Delivery orders are sent via Royal Mail Signed For Service.

International Tracked orders are sent via UPS and fully trackable. OVERSEAS ORDERS CAN ONLY BE DELIVERED TO THE INVOICE ADDRESS (THAT IS THE ADDRESS WHERE CREDIT/DEBIT CARD STATEMENTS ARE SENT).

All Import Duty and Customs charges are the responsibility of the buyer.

Rest of the World

Orders up to 500g will ship via Royal Mail Signed For Service

Orders over 500g will ship via UPS which is 2-10 day service.

If you have any questions don't hesitate to call or email us.

 All Import Duty and Customs charges are the responsibilty of the buyer
 

Returns Policy

365 Day Returns! 

You can return any unwanted item within 365 days and we happily exchange or refund your item. Click here to Create a Return.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt. If a complete order is returned within 30 days we will arrange collection. Alternatively, if preferred, we will exchange the item.

If your order doesn't qualify for free returns, or you wish to return the item yourself, please ensure you use a recorded delivery service.

Trade Customers and European customers do not qualify for Free Returns, unless the fault lies with Coffee Hit.

Returns Address

Coffee Hit Ltd - Returns
Unit 7 Belvedere Business Park,
Crabtree Manorway South
Belvedere DA17 6AH