A coffee grinder is a great purchase and will bring you many years of coffee drinking joy. But just as important as the place of purchase is the ability to get your grinder serviced or repaired.
As with anything that has moving parts and motors etc., it will at some point need servicing, repairing, or both. Some parts will wear down over time, especially plastic parts. Motors can sometimes fail, plastic bits may break. You may drop it. You may grind a rock or pour water down it. We've seen it all!
Fix Your Coffee Grinder
Buying from a reputable company that can fix your grinder should be essential for choosing where you buy your grinder.
You want a company that has been around a while and has a history of fixing coffee grinders. As part of your research, you also want to make sure there is a repair or servicing option for your coffee grinder if it breaks. You'd be surprised at the number of home grinders that have, just to be thrown away as they are not repairable. Scandalous!
We also offer an Upgrade service, so if your Baratza Encore is dead and you'd like to upgrade to a Baratza Sette 270Wi, we will buy your old, dead Baratza grinder and send you a shiny new Sette 270Wi. We then fix your old grinder and re-sell it so someone else can enjoy it again.
Our Baratza-trained technicians give all refurbed grinders a thorough service, replacing any worn or damaged parts. All our refurbed grinders come with a new 12-month warranty.
If you want to learn about some of our favourite grinders, we’ve put together a handy guide of our top picks for 2022 here.
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