What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer
• You must have purchased the product through Fellow or Fellow authorized retailers
• You must have purchased and used the product in the United Kingdom or Ireland
• You must provide the original sales receipt for proof of purchase
• You must have used the product only as intended and in accordance with the product’s care instructions

Unfortunately, warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel
• Normal wear and tear (dents, dings, scratches, paint chipping, etc.)
• Operation with the wrong type of current or voltage
• Failure to follow all cleaning instructions
• Failure to comply with any safeguards listed in the instructions of the product or this warranty
• Products used or purchased outside the United Kingdom and Ireland.